Terms & Conditions
By ordering on the website V Love Hair , you are agreeing to comply with our terms and condition as follows ;
SHIPPING POLICY
Please allocate adequate time when placing your orders
For wigs, Lace & BUNDLES It takes 14 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location but can be estimated as follows: 3-7 business days.
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For Lace glue's please allow 3 days for processing time and once orders are shipped out allow 2-5 working days to arrive
REFUND POLICY
We offer Refunds only if there’s something wrong with your order, please let us know by contacting us. Refunds are only offered to customers who receive the wrong items or damaged items.
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1. MUST BE REPORTED within 48 hours of receiving the item
2. Bundles\lace must not be worn and laced in its original packaging and state.
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SHIPPING FEES/RETURNS
The customer covers all return fees. The client is responsible for the products until it's received by us. Please ensure you use a tracking number service. We are not responsible for any lost items during the exchange.
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Lace glues cannot be returned due to hygiene reasons.